Soluta helped a senior care facility management company that was struggling with benefits billing across multiple locations, each requiring a separate invoice and ACH draft for six lines of coverage every month.
With the chaotic nature of the employee benefits billing ecosystem, keeping service staff from becoming overloaded and maintaining high client satisfaction is challenging.
Consolidated employee benefits billing through he right partner is crucial to differentiating your company, easing your client service team’s burden and maximizing revenues and producer compensation.
How do you overcome various challenges in the employee benefits market, so you can focus on meaningful efforts to differentiate your company?
Billing issues present a significant and pervasive problem for the small-to-mid employee benefits market. Brokers find it difficult to differentiate themselves, manage efficient operations, drive revenue and deliver unmatched customer service.