Inaccurate employee benefits billing causes frustrated clients and headaches for internal staff, but it also starts a domino effect of other issues for your business.
A school district in California faced a challenge managing its employee benefits billing of $342,000 in annual premiums. The school district turned to Soluta to meet its requirements and simplify processes — starting with dental and vision plans and then subsequently with group plans.
A prominent capital investment firm, faced a tough challenge managing the complexity of employee benefits billing for its 16 divisions. To address its specialized needs, the investment company turned to Soluta.
With the chaotic nature of the employee benefits billing ecosystem, keeping service staff from becoming overloaded and maintaining high client satisfaction is challenging.
Consolidated employee benefits billing through he right partner is crucial to differentiating your company, easing your client service team’s burden and maximizing revenues and producer compensation.
How do you overcome various challenges in the employee benefits market, so you can focus on meaningful efforts to differentiate your company?
Billing issues present a significant and pervasive problem for the small-to-mid employee benefits market. Brokers find it difficult to differentiate themselves, manage efficient operations, drive revenue and deliver unmatched customer service.
