Inaccurate employee benefits billing causes frustrated clients and headaches for internal staff, but it also starts a domino effect of other issues for your business.
In a chaotic employee benefits billing ecosystem, technology challenges are a huge problem and affect your profitability, client satisfaction and persistency. These, in turn, impact your ability to take on new business opportunities.
With the chaotic nature of the employee benefits billing ecosystem, keeping service staff from becoming overloaded and maintaining high client satisfaction is challenging.
How do you overcome various challenges in the employee benefits market, so you can focus on meaningful efforts to differentiate your company?
Billing issues present a significant and pervasive problem for the small-to-mid employee benefits market. Brokers find it difficult to differentiate themselves, manage efficient operations, drive revenue and deliver unmatched customer service.
Soluta is proud to sponsor ITC Vegas that’s being held October 31 to November 2. If you are attending the show, be sure to stop by booth #1934 to see us!
Sharon Cunninghis and Peter Mace bring extensive industry experience and a deep understanding of employer, broker, and carrier needs to help drive growth and innovation.
